Microsoft Dynamics CRM 2011 integrates seamlessly with Microsoft Outlook to deliver robust marketing, sales, and service management capabilities. Coupled with either Microsoft Dynamics AX or Dynamics GP via the available free connector, it delivers end-to-end, flow-through order management with your Dynamics ERP software solution of choice. Once you're ready to do more than just enable sales force automation, Dynamics CRM becomes your most compelling solution option!
Top Microsoft Dynamics CRM Features
Here are just some of the great reasons to consider running Microsoft Dynamics CRM for your business:
Top Ranked Product - Multiple third party analysts consistently rank it one of today's leading solutions. Offers rich functionality, seamless integration to other Microsoft products at a lower cost to the alternatives.
Fits Your People - Familiar Microsoft Outlook GUI ‘look and feel’. Seamless plug-in functionality to Outlook and integration with Office. CRM and Outlook contact information synchronizes with mobile devices. Users stay within your trusted application set (no ‘alt+tab’ to another outside application).
Fits Your Business Requirements - Full-function, pre-integrated, role-based, workflow-enabled, Marketing, Sales and Service capabilities. Microsoft Accelerator add-on modules provide extended functionality. Wide range of Microsoft certified ISV add-on modules also available.
Low Total Cost of Ownership - Leverages your current computing platform investment. Highly configurable to meet your requirements. Extensible to meet unique and changing future requirements. Easy for business users to operate and maintain (without reliance on internal IT or outside contractors/ consultants). High-value and lower cost than the leading competitor.
Advanced Technology - 100% .NET web-enabled, service oriented architecture (SOA). Supports both web-browser and Windows optimized, seamless Outlook client plug-in interfaces. Open/standards based XML APIs to integrate with your other applications.
Highly Scalable to grow with your business - Supports tens of thousands of concurrent users.
Microsoft’s Sustained Commitment to Product Innovation - Long-term Microsoft commitment to the Dynamics CRM product development road map. Deep end-to-end integration and backward compatibility with other Microsoft platform products. 35+ year track record of Microsoft convergent product innovation powered by a $9 Billion+ R&D spend – more than Oracle, SAP, Google, Intuit, Sage, Salesforce.com, Epicor, and Netsuite combined!
Power of Choice - Supports your changing business needs with flexible software + services license and deployment options. 'Buy' a one-time, upfront, perpetual license to own or 'rent' on a monthly subscription basis. On-premises, cloud or hosted software deployment options and the ability to move between available.
Low Risk/Proven Solution - Microsoft is the world’s largest software provider (with ’10 revenue of $62 B+); here today and tomorrow to serve your changing needs. Dynamics CRM trusted by over 30,000 companies and over two million end users. Long-term Microsoft commitment to the Dynamics CRM product development road map. Deep end-to-end integration and backward compatibility with other Microsoft platform products. Microsoft has the longest product version support cycle in the industry (10 years). Massive annual $9 Billion+ dollar R&D spend powers continuous product innovation to meet your changing needs and provides insurance against the risk of product obsolescence.
Comparing all the options and the total value proposition, Microsoft Dynamics CRM is a great choice!